Customer Retention increased by 8%
VP of Customer Success uses capptixAI to identify and address the customer issues proactively.
Understand how capptixAI helps you identify the chats having negative sentiment, low customer satisfaction (CSAT) and outliers automatically and address them quickly.
capptixAI Delivers 5 Key Customer Insights
Notice customer behavior in near real-time with customer sentiment trending over the duration of the engagement and take action to retain them.
Predict Churn by mapping the customer journey of repeat customers. Pin point the issues and address them quickly to retain customers.
Start using capptixAI Customer Analytics platform to build customer loyalty and to retain your valuable customers!
See how capptixAI enables enterprises leverage customer engagement to drive retention and increase sales.
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